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EverCart – Return & Refund Policy

Effective Date: July 19, 2026

Thank you for shopping with EverCart. Customer satisfaction is our priority. Please read our Return & Refund Policy carefully.

Returns

- We accept returns within 30 days of delivery.
- Items must be unused, in their original condition, and in the original packaging.
- Products that are damaged due to misuse, normal wear and tear, or unauthorized modifications are not eligible for return.

Non-Returnable Items

The following items cannot be returned:

- Gift cards
- Personalized or customized products
- Perishable goods
- Final sale or clearance items

Refunds

- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 5–10 business days.
- Shipping charges are non-refundable unless the return is due to our error or a defective product.

Exchanges

We only replace items if they are defective, damaged, or you received the wrong item.

Return Shipping

- If the return is due to our mistake, we will cover the return shipping cost.
- For all other returns, customers are responsible for return shipping fees.

Order Cancellation

Orders may be canceled before they are shipped. Once an order has been dispatched, it cannot be canceled and must follow the return process.

Contact Us

If you have any questions about returns or refunds, please contact us:

Store Name: EverCart
Email: othaim92@gmail.com